Lifetime warranty and satisfaction guarantee
Our belts are made with top-quality leather that's strong and durable, so they won't sag, roll, or stretch excessively. We never use bonded or processed leather, which means our belts won't split, break, or crack either.
We are so confident in our craftsmanship that if you ever find your gear ripping, tearing, folding, separating, sagging, rolling, or stretching too much, just send it back and we will replace it with the same size you ordered. To start, see our returns page or email help@vici.red.
Lifetime warranty
What is covered? The warranty applies to the materials and construction of the product under intended wear and use. Our leather belts are designed to be worn with pants and to support suitable gear, like holsters and utility equipment meant for belt attachment. Damage from accidents, animals, chemical spills, or other misuse is not covered and will void the warranty.
My belt has stretched out a lot. Is this covered? Any stretching over 1.5 inches that happens during intended use is covered. The holes on leather belts will naturally stretch a bit under normal use. Damage from water voids the warranty, so stretching caused by water damage is not covered.
I lost one of the screws. Is this covered? The warranty covers buckles and screws that break or fail, and we'll provide replacements at no cost. If screws keep loosening, a few drops of clear nail polish or Loctite on the threads before you install them can help.
My belt was soaked in water for a while. Is this covered? Our leather belts are fine to wear in rain or snow, but leather isn't suited to prolonged exposure to water. If a belt is repeatedly soaked and dried, it may be damaged. A belt that has been excessively exposed to water, or stored in a damp place, voids the warranty.
Can I punch holes in my belt? Yes, but it voids the warranty.
My buckle looks scratched up and worn. Is this covered? The warranty covers buckles that have broken or failed. Every buckle with a finish or plating will eventually show wear, so cosmetic wear is not covered.
My product isn't made anymore. What happens now? If the product you bought is no longer available, you will get store credit for the price you paid, to use toward a different style.
Satisfaction guarantee
What is it? A hassle-free return and exchange policy for items within 30 days of the purchase date. Returned items must be new and unworn. Before you wear a belt, check the size by wrapping it around your waist and overlapping it before fastening. Not sure which size to order? Use the fit finder.
How long is the window? 30 days from the date of purchase, for returns and exchanges.
Can I return a used item? No. Returned items must be new and unworn.
How do I start a return or exchange, or a warranty claim? See our returns page.
Questions
Email help@vici.red or call (877) 306-2520, Monday to Friday, 9am to 5pm Eastern.